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From day one, Shabeena brought a quiet determination and an open heart. She helped clients navigate complex challenges like housing insecurity, mental health needs, and substance use issues. Rather than just observe, she jumped in, completing biopsychosocial assessments, participating in client intakes, and deepening her understanding of HIPAA and ethical care.

Her education came alive here. Every day at Step Up gave her the opportunity to apply her classroom learning to real situations, and she rose to every challenge.

Photo of Intern Shabeena

Support That Made a Difference

Thankfully, she wasn’t doing it alone. Her supervisor, Twila Waters, MSW, provided ongoing guidance and mentorship, making sure Shabeena felt supported every step of the way. With Twila’s help and the encouragement of our full team, Shabeena didn’t just gain skills, she grew her confidence and found her voice.

She asked thoughtful questions, took initiative and truly cared for every client she worked with.

Why Our Internships Matter

Internships like this are powerful. They aren’t just resume-builders, they’re relationship builders. Programs like this connect students to the community in real, meaningful ways. They also allow future social workers to develop the empathy, strength, and problem-solving skills they’ll carry into their careers.

Our internship program helps shape the future of social services, one student at a time. And Shabeena is a shining example.

A Lasting Impact

Looking back on her time at SUBL, Shabeena shared, “I didn’t know I would enjoy this field so much. I’m beyond grateful for the experience. One day, I hope to run my own social service organization.”

We believe she will, and we’ll be cheering her on every step of the way.

Thank you, Shabeena, for showing up with purpose and heart. You’ve left a lasting impression on our team, our clients, and our mission.

Step Up for Better Living operates under Senior Living Options, Inc. (DBA Step Up for Better Living), a nonprofit dedicated to providing housing stability, food assistance, and community support in the South Bronx. Donations may be listed under Senior Living Options, Inc.