We may collect several types of information from and about users of the Services, including your name, address, email address, telephone number, health information, and other similar information that can be used to identify you (“Personally Identifiable Information”). Specifically, when you use the Services, we may collect the following:
Information You Provide to Us When You
Information a Referral Source Provides to Us
We may receive Personally Identifiable Information about you when a professional completes an intake form to refer you to our Services.
If you are a professional providing Personally Identifiable Information about a client, you represent and warrant that you have obtained all required consents to disclose this information to us.
Information We Collect Through Automatic Data Collection Technologies
The technologies we use for this automatic data collection may include:
We use the information we collect about you or that you provide to us, including any Personally Identifiable Information:
We may also use your Personally Identifiable Information to contact you about our services that may be of interest to you. If you do not want us to use your Personally Identifiable Information in this way, please contact us using the below contact information.
If you provide any feedback to the Website, you agree that it is not confidential and that we may reproduce, display, perform, distribute, publish, modify, edit or otherwise use such feedback as it deems appropriate, for any and all commercial or non-commercial purposes, in its sole discretion.
We may disclose your Personally Identifiable Information that we collect or you provide, consistent with applicable law:
We do not sell or rent your information.
We use commercially suitable physical, electronic, and managerial procedures to safeguard and secure your information. These procedures include, but are not limited to, firewalls, encryption, intrusion detection, and Website monitoring, as well as physical protections. However, no data protection procedures are entirely infallible. As a result, while we strive to protect your Personally Identifiable Information, we cannot guarantee that it will be 100% secure. Your transmission of your data to us, including in-person and through the Website, thus is done entirely at your own risk.
The Website may contain links to other sites, including those of third parties. While we seek to link only to sites that share our high standards and respect for privacy, we cannot be responsible for the privacy practices other websites use. By accessing other third party websites or Websites through the Website, you are consenting to the terms and privacy policies of those websites.
You can review and change the Personally Identifiable Information that you provide by logging into the Website and visiting your account profile page.
You may also send us an e-mail at [email protected] to request access to, correct, or delete any Personally Identifiable Information that you have provided to us. If you are requesting access to or correction of information provided to us from your social worker or other health care provider, we will follow all applicable law regarding any information disclosure or correction, and may refer your request to the applicable social worker or health care professional. We cannot delete your Personally Identifiable Information without also deleting your user account. We may not accommodate a request to change or delete information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
California law allows California residents to ask companies with whom they have an established business relationship to provide certain information about the companies’ sharing of personal information with third parties for direct marketing purposes. We do not share any California consumer personal information with third parties for marketing purposes without consent. California customers who wish to request further information about our compliance with this law or have questions or concerns about our privacy practices may contact us using the contact information set forth below.
The Website is hosted and operated in the United States. By using the Website, you are consenting to the transfer of your Personally Identifiable Information to the United States. If you are accessing the Website from outside of the United States, please be advised that United States’ law may not offer the same privacy protections as the laws of your jurisdiction.
We do not knowingly collect Personally Identifiable Information about individuals residing in the European Union. If you believe we have collected information about any individuals residing in the European Union, please contact us immediately at [email protected].
We do not knowingly collect Personally Identifiable Information from children under the age of 13. If we learn that we have collected the Personally Identifiable Information from a child under the age of 13, we will take steps to delete the information. If you are aware that a child under 13 has provided us with Personally Identifiable Information, please contact us immediately at [email protected].
Some web browsers incorporate a “Do Not Track” (DNT) feature. This Website does not currently respond to such signal.
Step Up for Better Living
424 East 147th Street, 3rd Fl.
Bronx, NY 10455